Delivery is FREE on all orders over £100 except for delivery to Highlands, Islands and some remote parts of Wales & Scotland. For carriage costs to these areas, please call 01767 640888.
Service is always number 1 on our list of priorities and with this in mind we will always aim to deliver your order as soon as possible. We aim to deliver within 2 days, however, some items can take 3 days to arrive.
If you require an item to be delivered urgently, this will incur an additional carriage cost. Please call us for a carriage quote, also to ensure immediate availability.
|Item Value||Postage Cost||Delivery Time|
|Under £100||£5.95||2-3 Days (Sent with Royal Mail, DHL)|
|Over £100||FREE||2-3 Days (Very large items such as scaffold towers may take longer.)|
We offer a 30 day refund policy inline with UK long distance selling regulations. Providing the item is returned to us (at your expense) in the same, saleable condition that you received it, we are happy to offer a full refund (excluding any delivery charges).
If you wish to make a return, please contact us on 01767 640888 and request a returns number.
PLEASE REPORT ANY DELIVERY ISSUES WITHIN 48 HOURS OF RECEIPT.
If you wish to cancel an order before it has been dispatched, please inform us by email (email@example.com) or by calling us on 01767 640888. Should you wish to cancel an item after it's been dispatched, unfortunately there is not much we can do to stop the delivery and you will have to contact us to arrange the return (any postage costs will have to be covered by you).
Once you receive your product, please check it has arrived in satisfactory condition and report any issues within 48 hours so we can make the relevant arrangements. Unfortunately any damage reported after this period cannot be claimed back from the courier company.